This section contains information (incl. Q&As, information, links to key data with regular updates) to help postal operators deal with the COVID-19 pandemic.

Latest news

• 23/07/2021  State aid: Commission opens in-depth investigation into financing of Post Danmark's universal service obligation
• 30/06/2021  The Government of Lithuania has declared the end of the national lockdown as of 1 July 2021, with some safety measures remaining in place to limit the further spread of COVID-19.
• 16/06/2021  The lockdown in Slovenia has ended on 15 June 2021.  Pošta Slovenije will continue to provide postal services in line with national public health guidelines and restrictions.
• 08/06/2021  In Portugal, the lockdown has ended. CTT Correios de Portugal will continue to operate under the current restrictions and safety guidelines. 
• 07/06/2021  Estonian Post informs that postal services will resume as normal, without restrictions, as of 14 June 2021.
• 01/06/2021  EU COVID Certificate: Bulgaria, Czechia, Denmark, Germany, Greece, Croatia and Poland have decided to connect to the gateway and begin issuing EU certificates
• 31/05/2021 The Government of Lithuania has extended the full national lockdown until 30 June 2021, in order to control the spread of COVID-19.  While the lockdown remains in place, Lietuvos paštas postal services will continue to operate subject to certain restrictions.
• 31/05/2021 Commission proposes update to coordinated travel measures ahead of the summer
• 20/05/2021 EU digital Covid Certificate: provisional deal between Parliament and Council
• 18/05/2021 The state of emergency in Slovakia has ended.  Slovenská Pošta will continue to provide postal services in line with public health measures and other restrictions, as announced on 29/4.

Regulatory and governance

Regulatory changes

1. 10/05/2021   State aid: Commission approves €1.9b Czech scheme to support companies in context of coronavirus outbreak

Hygiene 

1. France: Groupe La Poste "Adoptons les bons gestes pour se protéger" poster
2. Greece: Hellenic Post ELTA "Precautions against Covid-19" updated poster
3. Greece: Hellenic Post ELTA "Precautions against Covid-19" poster
4. Ireland: An Post "Wash your hands" poster
5. Ireland: An Post "Cough and sneezes" poster
6. Ireland: Public Health Advice poster
7. Italy: Actions taken to combat the spread of COVID-19
8. Turkey: Turkish Ministry of Health poster

Social distancing

1. Denmark: Delivery without physical contact infographic
2. France: Groupe La Poste infosheets
3. Georgia: Georgian Post delivery information video
4. Greece: Greek government's poster #menoumespiti (we stay at home) 
5. Greece: Greek government's logo (we stay safe) as of 28/4 
6. Italy: Actions taken to combat the spread of COVID-19
7. Italy: AGICOM Italy video on postal measures when signing postal items
8. Norway: Posten Norge Plexiglass installed at postal counters
9. Spain: Correos Simple delivery measures infographic
10. Switzerland: How Swisspost is protecting their employees and customers in their branches
11. Turkey: Ministry of Health 14 rules poster

Self isolation 

1. Greece:  "Stay home. ELTA takes care of you" video 
2. Greece: "This Easter … ELTA takes care of you!!!" video
3. Portugal: CTT Portugal Post "Stay at Home" video 
4. UK: Royal Mail "One Year On - Delivering through a pandemic" video  (23/03/2021)
5. UK: Royal Mail "Delivering for the Country" video

Last updated 27 July 2021