PostEurop closely monitors the current Coronavirus-Covid19 situation through a Coronavirus Crisis Group.  This dedicated page contains information (incl. Q&As, information, links to key data with regular updates) to help postal operators deal with pandemic.

Latest news

  1. 19/11/2020  MaltaPost informs that inbound and outbound letters, parcels and EMS services continue to be severely affected as airlines are operating at a limited capacity. 
  2. 19/11/2020  In Slovenia, the lockdown has been prolonged until mid-December with further lockdown restrictions, including the closure of all non-essential shops and the suspension of public transport.
  3. 16/11/2020  CTT Portugal Post informs that the Portuguese government has declared a new state of emergency, effective from 9/11/2020
  4. 12/11/2020  bpost informs that the Belgian government announced a new lockdown starting from 2/11 till at least 13/12/2020.  More
  5. 12/11/2020  Lietuvos pastas informs that the government placed 12 municipalities under quarantine from 26/10, and subsequently introduced a 3-week nationwide lockdown from 7-29/11, which may be extended
  6. 11/11/2020  Posti: Postal Services’ plans: The holiday season includes enough mail to deliver on Fridays; the lightened Friday delivery should make a return in January 2021
  7. 10/11/2020  Strong position in E-commerce fuels a successful third quarter for Deutsche Post DHL Group
  8. 10/11/2020  Post Danmark (PostNord Denmark) informs that the Danish Government implemented new measures in 7 municipalities to minimize the spread of COVID-19.  Delays are expected in the affected areas from 9/11 until 3/12/2020. 
  9. 10/11/2020  Latvijas Pasts informs that the Latvian government has declared a state of emergency with effect from 9/11 until 6/12, and possibly beyond.
  10. 06/11/2020  Hellenic Post (ELTA) informs that Greece is under lockdown as of 7/11/2020.
  11. 05/11/2020  Due to the new wave of the COVID-19 pandemic in Italy, Poste Italiane is taking appropriate measures and monitoring the situation.  More on their dedicated webpage.
  12. 21/10/2020   Slovenia has been hit with the 2nd wave of the coronavirus and the Slovenian government has declared a state of epidemic as of 19/10/2020. Pošta Slovenije will do everything possible to provide postal services.


Regulatory and governance

EU briefing (external report on what's happening in Europe)   

Regulatory changes

  1. 13/11/2020   Coronavirus response: €1.1b from the EU cohesion policy to help Spain fight the pandemic's effects
  2. 04/11/2020   State aid: Commission approves €1.5b Dutch scheme to compensate public transport companies
  3. 30/10/2020   State aid: Commission publishes results of evaluation of EU state aid rules
  4. 06/10/2020   State aid: Commission approves €1,5b Italian scheme to support companies affected by coronavirus outbreak in Southern Italy

Governments and stakeholder policies

Best practice information and advice


  1. France: Groupe La Poste "Adoptons les bons gestes pour se protéger" poster
  2. Greece: Hellenic Post ELTA "Precautions against Covid-19" updated poster
  3. Greece: Hellenic Post ELTA "Precautions against Covid-19" poster
  4. Ireland: An Post "Wash your hands" poster
  5. Ireland: An Post "Cough and sneezes" poster
  6. Ireland: Public Health Advice poster
  7. Italy: Actions taken to combat the spread of COVID-19
  8. Turkey: Turkish Ministry of Health poster

Social distancing

  1. Denmark: Delivery without physical contact infographic
  2. France: Groupe La Poste infosheets
  3. Georgia: Georgian Post delivery information video
  4. Greece: Greek government's poster #menoumespiti (we stay at home) 
  5. Greece: Greek government's logo (we stay safe) as of 28/4 
  6. Italy: Actions taken to combat the spread of COVID-19
  7. Italy: AGICOM Italy video on postal measures when signing postal items
  8. Norway: Posten Norge Plexiglass installed at postal counters
  9. Spain: Correos Simple delivery measures infographic
  10. Switzerland: How Swisspost is protecting their employees and customers in their branches
  11. Turkey: Ministry of Health 14 rules poster

Self isolation 

  1. Greece:  "Stay home. ELTA takes care of you" video 
  2. Greece: "This Easter … ELTA takes care of you!!!" video
  3. Portugal: CTT Portugal Post "Stay at Home" video 
  4. UK: Royal Mail "Delivering for the Country" video


Last updated 25 November 2020 

David Pilkington
Royal Mail International
T: +44 2074414356
F: +44 207 239 2427
Jana Vlachová
T: +32 2 761 9655
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