The 2021 results of the La Poste group

After meeting today under the chairmanship of Philippe Wahl, the Board of Directors of La Poste approved the group’s consolidated financial statements for 2021.

Continuation of trends impacting the group’s business model :

  • The decrease in the volumes of mail accelerated since the beginning of the health crisis (-10.5% on average per year over the period 2019-2021 and -2.4% in 2021, their structural decline having been mitigated in 2021 by a favourable base effect),
  • Supported by robust logistics, the volumes of parcel and express continued to grow in 2021 (2.8 billion parcels delivered⁴ or +.7%), after a record year in 2020, in a context of very dynamic growth in global e-commerce,
  • La Banque Postale, whose strategic equity alliance with CNP Assurances made further progress, saw a dynamic of recovery in its business in a context of still penalising low interest rates;

The major strategic progress :

  • Acceleration of diversification and growth drivers,
  • Creation of the Retail Customers and Digital Services business unit⁵, integrating the power of digital technology with La Poste’s physical distribution network,
  • Since 1 July, GeoPost ensures the operational management of Asendia, facilitating synergies within international logistics activities,
  • Allocation of a first allowance of €520 million by the State as compensation for the Universal Postal Service for 2021⁶,
  • Adoption in June 2021 of the status of “entreprise à mission”, with commitments to have a positive impact on society: contributing to the development and cohesion of the regions, promoting social inclusion, promoting ethical, inclusive and frugal digital technologies, working to accelerate the environmental transition for all,
  • Signature of a new national employee agreement “La Poste committed with postal workers”, marking a proactive social policy;

Recognition of the group’s societal commitment by extrafinancial rating agencies :

  • Maintained at World leader level all sectors combined by Vigeo Eiris, award of the Platinium medal by EcoVadis, and registration on the CDP “List A”;
  • La Banque Postale is the first European bank and one of the first financial institutions in the world to have a decarbonisation trajectory validated by the “Science Based Targets initiative” (SBTi)⁷,
  • Évolution favorable de la notation financière du groupe : portée en novembre 2021 à A+, perspective "stable", par Standard & Poor's, et maintenue en décembre à A+, avec une perspective rehaussée à "stable", par Fitch Ratings.

Source: Le Groupe La Poste

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