Item returned to sender

If your item has been returned to sender, it means that the electronic customs declaration made by the retailer / sender or their agent was insufficient or invalid. Items received into Ireland from outside the EU without this information cannot be electronically customs cleared.

An electronic customs declaration must include the following:

1. Item description
2. A valid TARIC/Commodity code
3. Country of origin
4. Destination country

To help find  a TARIC/Commodity code we have a built in customs code finder.

Your item will also be returned to the sender if the Customs Charge is not paid by the “pay by date".

Source: An Post