When a customer buys a product from a non-EU country, they become liable to Customs and Excise Duty as well as Value Added Tax (VAT) payments. As part of its efforts to improve customer experience, MaltaPost has introduced a new online payment facility for customs related charges.
Thanks to this new online facility, following the Customs Clearance process by MaltaPost and release by Customs, customers can now pay duty charges, VAT and other administrative fees online and have their items delivered on the next working day following payment.
To pay online one must visit www.maltapost.com/tracking and enter the tracking number in the space provided. Once the parcel details are loaded, click on the ‘Pay Charges' button and proceed as instructed.
For more information visit www.maltapost.com/customs