The 'online' digital revolution is changing the way people communicate and how and where they choose to buy their goods and services. These changes are impacting the postal industry globally as fewer letters are being sent, and fewer people are using post offices than ever before, while parcel deliveries and returns increase as more people shop online.
The change in demand for these core services locally, coupled with changing demand for IOMPO commercial services and increasing costs, means IOMPO is reporting a loss for the first time in its history. The Board of IOMPO have developed a five-year strategy to address these issues and with public support, develop a modern Post Office fit for the future.
Julie Edge MHK, Chairman of Isle of Man Post Office, said: "An important part of IOMPO's strategy is to consult with Isle of Man residents, businesses, organisations and its clients on our core services. This will provide a better understanding of customers' needs and how the services might be improved, offering value for money, while assuring IOMPO remains self-funding and sustainable in the future."
She continued: "In parallel to the consultation, with the support of Tynwald, IOMPO will be working across Government to identify services that could be provided by the Post Office, utilising its unique attributes and local delivery capabilities, to the benefit of the community. The feedback from the consultation will allow the business to understand public opinion surrounding our challenges and how we may adapt our existing services and grow new services in line with customer demand and affordability. It will also inform the strategic choices we will put forward for Tynwald approval and as such, I encourage you to recommend to your friends, family and colleagues to participate."
The consultation 'Modernising Isle of Man Post Office' is available to complete on the Government Consultation Hub http://bit.ly/IOMPO or paper copies are available from all post offices and other local outlets – for a full list please visit www.iompost.com/consultation
Completed paper consultations can be returned to any post office or by freepost to:
Isle of Man Post Office - Public Consultation
The consultations runs from today (22nd August) until 2nd October 2018.
Source: Isle Of Man Post Office