Accelerating transformation at PostNL

Reinstating dividend – first payment for FY 2016

2016: Delivering on promises

Financial highlights Q4/FY 2016

  • Revenue Q4 2016 at €955 million (Q4 2015: €1,007 million); FY 2016 at €3,413 million (FY 2015: €3,461 million)
  • Underlying cash operating income Q4 2016 at €110 million (Q4 2015: €147 million); FY 2016 at €245 million (FY 2015: €303 million)
  • Net cash from operating and investing activities Q4 2016 at €116 million, including acquisitions in Germany (Q4 2015: €149 million); FY 2016 at €10 million, excluding the sale of the stake in TNT Express (FY 2015: €135 million)
  • Profit for the period of €84 million (Q4 2015: €101 million); FY 2016 €280 million (FY 2015: €149 million)

Operational highlights Q4 2016

  • Addressed mail volume declined by 11.0%; adjusted volume decline of 8.4%
  • Full year quality performance well above minimum statutory level
  • €21 million cost savings realised
  • Parcels volume grew by 9%; adjusted volume growth of 13%

2017 – 2020: Accelerating transformation

Outlook 2017 and increased ambition 2020

  • Accelerating growth in global e-commerce will fuel stronger growth in PostNL’s parcels business and cross-border activities
  • €115 million additional cost savings in anticipation of mail volume decline
  • Accelerated transformation is expected to deliver improved results for 2020; ambition underlying cash operating income 2020 increased to between €310 million - €380 million (previously €285 million – €355 million)
  • Outlook underlying cash operating income 2017 adjusted to €220 million - €260 million, reflecting impact from additional implementation costs related to increased cost saving plans


  • Sale of TNT Express stake, limited sensitivity of pension obligations to interest rate fluctuations, solid 2016 results and confidence in outlook will all contribute to positive consolidated equity in 2017
  • Proposed 2016 dividend of €0.12 per share
  • Expected future business performance justifies progressive dividend going forward

CEO statement

Herna Verhagen, CEO of PostNL: “With underlying cash operating income of €245 million in 2016, we continue to deliver on our promises. This solid performance, supported by the sale of our stake in TNT Express, resulted in a further improvement in our financial position: we now have a net cash position and our consolidated equity position is at €(79) million, close to achieving a positive position. This emphasises our commitment to prioritising and delivering stakeholder value.

The robust strong growth trend in Parcels continued this quarter. Volume growth was strong, reaching a new high during our peak season. Our results reflect the impact from the lower milk powder volumes, the working day effect and peak season costs. Mail in the Netherlands delivered results in line with plan, taking into account the volume decline, the impact from our adjusted market approach and the measures announced by the regulator (ACM). The effectiveness of our restructuring plans was again evidenced by another quarter of strong cost savings. This quarter’s performance in International showed a mixed picture.

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Source: PostNL

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