DHL Freight puts high emphasis on offering customers best in class services and ensuring the same quality standard all across Europe. To achieve this, the company has invested over the last years into automation, network quality and customer service.
"The market is changing at a high pace and, as a result, we are being faced with new realities. The industry is under significant cost pressure, while at the same time it has to continue to provide the required quality, implement new technologies, and ensure the same standard across entire networks," says Amadou Diallo, CEO, DHL Freight.
The domestic and international LTL groupage market is under high cost pressure caused by the strong fluctuations in fuel price and available capacity; severe wage increases caused by driver shortages; minimum wage regulations and higher administration insurance and environmental fees including the reduction of average shipment sizes and increased delivery frequencies.
DHL Freight operates in more than 50 countries and territories and employs approximately 13.000 people.
Source: Deutsche Post DHL