“GLS continues to be a driving force for the Group. Its ongoing, focussed international expansion is increasing our geographic diversification, scale and reach. In UK parcels, our quality of service and improved product offerings are driving high levels of customer satisfaction and attracting new customers and higher volumes. Our performance in letters was better than we expected, despite continued business uncertainty in the UK.
“We remain on track to deliver our cost avoidance and net cash investment targets for the full year” continues Mrs. Greene.
Source: Royal Mail