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Lithuania Post Sends SMS Messages Instead of Paper Notices

More and more people reach news about a received and stored at a post office registered item by SMS messages or e-mail. Nearly one notification in three sent by Lithuania Post about a received item is electronic.

"A growing number of customers use a free opportunity to be informed about a received registered postal item by SMS messages or e-mail. Today, instead of the usual paper notices, which are left in mailboxes of consignees, the number of sent SMS messages increases weekly. It indicates that the Lithuania Post's innovation – informing consignees of items electronically – has proven to work," Head of Business Development at Lithuania Post Mikas Jovaišas said.

When registered postal items are handed to the consignee or his authorized person, a signature is required. A consignee, that a postman could not find at the address indicated on the item, will be informed about the received and stored at a post office item by a separate notice next day.

"To get a message about a received registered postal item to a personal cell phone is a much more convenient and time-saving way. There is no need to check your mailbox daily anymore, as after receiving an SMS message or e-mail you can immediately go to a post office to collect the item. This way allows to save and efficiently plan personal time," Mr. Jovaisas said.The usual paper notices about a received and stored at a post office item will continue to be delivered to consignees' mailboxes. Once the consignor indicates the consignee's cell phone number (e.g. +7060000001) and/or e-mail (e.g. V.PAVARDENIS@POST.LT) on the registered item, the consignee will be informed about the received item electronically.

"Therefore, from now on when addressing an item, it is necessary to specify additional consignee's contact details, i.e. cell phone number or e-mail. These must be written on a registered postal item envelope or package below the usual consignee details," the representative of Lithuania Post explained.

Meanwhile, users of Lithuania Post electronic self-service (e-self-service) will be able to specify additional consignee contact information while forming a shipment order online. The public limited company Lithuania Post runs the widest network of postal access points in Lithuania. Lithuania Post provides postal, logistic, and financial intermediation services. 

Source: Lithuania Post

 
   
         
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