DHL today announced that it is adding enhanced new capabilities to its industry-leading risk management solution Resilience360. Resilience360, the first of its kind in the industry which launched this time last year, is an end-to-end supply chain risk management platform that alerts customers about global incidents and risks to their global supply chain in almost real time - enabling customers to maintain an advantage over their competitors by immediately responding to incidents and pre-empting or minimizing business interruption.

Since its launch, Resilience360 has been used by customers across Asia, Europe and the Americas. The largest uptake has been in the automotive industry, followed closely by chemicals, life sciences and the technology sector.

Tobias Larsson, Head of DHL Resilience Team, DHL Customer Solutions & Innovation, says, "Corporate supply chain organizations are siloed, operate on a regional basis, and are disconnected among regions and even sites. As a result, they lack visibility and span of control beyond their part of the operation. That may work day to day, but when you're in crisis, it can be a problem."

The new enhancements will now allow customers to visualize the route of their supply chain by integrating Resilience360 with their Transport Management System. Customers can then scan the latest position and status of all their shipments worldwide. This will make it easier for customers to correlate shipments with disruptive incidents and identify potentially affected areas that require corrective actions. A new country-specific risk page will also provide customers with an overview of supply chain relevant risk scores and incident trends. A global incident report will be compiled into a weekly supply chain risk intelligence bulletin, "360º INSIGHTS", which is available free of charge to subscribers.

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Source: Deutsche Post DHL