The new Shipping and Tracking application programming interface (API) is available to all Royal Mail business account customers. It completes the introduction of easy to use online shipping tools across consumer, SME and large customer groups.

Enhanced parcels despatch solutions The new API will enable e-retailers and other parcels customers to benefit from fast, easy and flexible integration of systems, the ability to monitor usage and customise reports. It will also receive full IT support from Royal Mail. Customers using the system will have access to all of Royal Mail’s parcel services both for UK and international destinations. Customers will also be able to track the progress of their consignments, check the track status of an item and retrieve the tracking history of their shipment.

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