Dear Members,
Mr. Marko Grden, co Vice-Chair of the Quality of Service Working Group has replaced Mr. Finn Christiansen as Chairperson of the Working Group.
Marko is the Head of International Cooperation and has been involved in setting the operational standards for EMS and EPG, where he has been active since the end of 2005, when Pošta Slovenije joined the EPG group. He actively participates in the Interconnect Programme.
Since joining Pošta Slovenije in 1993, Marko has been actively involved in a variety of international projects, involving cooperation both with public and private postal operators. Working in cooperation with UPU, he was in charge of the implementation of computerised procedures at the Exchange Office for international mail flows as Deputy Head of the Exchange Office. As a nominated Project Manager, he was responsible for conducting a series of internal staff trainings regarding the express mail acceptance procedures from the clients.
Marko, will continue to be supported by vice-chair Ms. Natalia Efremova from the Russian Post.
Finn, will continue to actively participate and attend the Quality of Service Working Group meetings, as the representative from Norway Post.
On behalf of all Members, we would like to welcome Marko to this role, and once again take this opportunity to thank Finn, for all the work and success that he helped to achieve and develop throughout these past few years as Chair of the Working Group.
Botond Szebeny
PostEurop Secretary General
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