Quality of Service Working Group Mission Statement The mission of the Quality of Service Working Group is to:
The Working Group works in close cooperation with PostEurop’s Operations and Audit Managers to ensure that at least 85% of postal operators that are not part of the UNEX quality measurement system participate in its works.
The high level of participation of the non-IPC postal operators in the WG activities is expected (goal: 85% of the non-IPC postal operators)
Main Achievements In addition to all EU members the following 4 PostEurop Member have successfully implemented the UNEX letter mail measuring system:
• BH Posta Sarajevo (Bosnia and Herzegovina) • Hrvatska Posta (Croatia)
Belpochta, Haypost (Armenia), Posta Moldovei, Russian Post, Ukrposhta, Posta Shqiptare (Albania), Poste Srpske (B&H, Banja Luka) are participating in HQ-HQ measurement, From 2006 carried out:
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