Building on the strong expertise of International Post Corporation (IPC) and of European Postal Operators who have taken the lead in driving operational postal excellence, PostEurop has established a set of core activities that align their processes on existing quality of service initiatives. Using the Association as a forum and facilitator PostEurop Members are encouraged to promote technology and competencies transfers in order to optimise the postal network for the benefit of all players. 

The Operational Affairs Committee (OAC) provides PostEurop Members with the necessary tools and information to drive quality, efficiency and common standards across Member networks. The committee also strives to be the platform for exchange of best practices among Members.

• Quality of Service WG
• Operations WG
• Terminal Dues Forum
• Crisis Managers WG
• Advanced Electronic Solutions Forum
• Green Fleet Forum
• Postal Retail Network WG

In order to support the written communications sector and to ensure its long-term viability, it is essential that the increasingly intertwined European postal networks achieve a high quality of service standards from end to end of the operational chain. For this reason, PostEurop assumes lobbying for quality development, standards and introduction of information technologies (IT) in the name of all European postal operators towards the European institutions, UPU, CERP and other relevant organisations.